KIMMON KOHA Fukushima Factory
KIMMON KOHA offers an unmatched warranty
Because of KIMMON KOHA’s high quality standards and superior reliability, we can offer the best warranty in the HeCd laser industry. Our IK-B&C Series lasers are warranted against defective materials and workmanship for a period of one year or 3,000 hours from date of shipment, whichever occurs first, to 70% of specified power.
Our IK-D,E,F,and G series lasers are warranted against defective materials and workmanship for a period of one year or 2,500 hours from date of shipment, whichever occurs first, to 70% of specified power.
Another aspect of our warranty we want you to know about is the fact that we reset our warranty on the laser head if the tube ever has to be replaced whether, in or out of warranty. This aspect of our warranty is best explained in the example below:
Let's say you purchased a laser from KIMMON KOHA and 10 months after you purchased it the laser tube died, after only running for 1,500 hours. Of course, we would replace the laser tube free of charge under our warranty coverage and the laser would be shipped back to you with a new one year or 2,500 hour or 3,000 hour warranty depending on the laser model. If your laser tube dies again 8 months later with 2,000 hours on it, the laser tube would once again be replaced with a new tube and the warranty reset. If you were to apply our competitor's laser warranty to this same scenario you would have had to pay for the second laser tube since they do not reset their warranty when a tube is replaced under warranty. Depending on the laser model you purchased, your cost savings could range anywhere from $3,000 to over $22,000.
KIMMON KOHA is able to offer such a warranty since we very seldom see lasers failing within our warranty period. If we did, we would always be replacing tubes for free and would stop offering such a warranty. This is precisely the reason why our competitors do not offer such a warranty.